Terms & Conditions

Mytreatmate Health Ease Pvt. Ltd.

Last Updated: 17-11-2025

1. Introduction

Welcome to the official website of Mytreatmate Health Ease Pvt. Ltd.

By accessing or using our website/services, you agree to comply with and be bound by these Terms & Conditions.

If you do not agree, please do not use this website.

2. Nature of Our Services

Mytreatmate acts as a medical tour facilitator, offering:

• Hospital/doctor recommendations
• Appointment scheduling
• Cost estimations
• Treatment coordination
• Travel and accommodation support
• Patient assistance & care navigation

We do not provide medical treatment and are not responsible for clinical outcomes.

3. No Medical Advice

All information provided on the website is general information only.

It is not a substitute for professional medical advice, diagnosis, or treatment.

4. User Responsibilities

Users agree to:

• Provide accurate information
• Use the website lawfully
• Not misuse or copy content
• Not submit fraudulent inquiries or payments

My Treatmate Healthease Pvt Ltd
A-802 Mantri Tranquil, Apartments Gubbalala,
Subramanyapura, Bangalore South,
Bangalore - 560061

5. Third-Party Hospitals & Doctors

Treatment decisions, outcomes, and medical processes are fully controlled by independent hospitals and doctors.

Mytreatmate is not liable for:

• Medical errors
• Treatment failure
• Delay or cancellation by hospitals
• Hospital-side refund issues
• Visa delays or travel disruptions

6. Payments

• Service charges paid to Mytreatmate are governed by our Refund Policy.
• Hospital charges are governed by the respective hospital’s own rules.

7. Limitation of Liability

Mytreatmate is not liable for damages arising from:

• Medical treatment
• Third-party actions
• Travel-related issues
• User misinformation
• Website errors or downtime

Our responsibility is limited to coordination & facilitation only.

8. Intellectual Property

All content, logos, designs, and materials on this website are owned by Mytreatmate and cannot be used without permission.

9. Privacy

Use of the website is governed by our Privacy Policy.

My Treatmate Healthease Pvt Ltd
A-802 Mantri Tranquil, Apartments Gubbalala,
Subramanyapura, Bangalore South,
Bangalore - 560061

10. Changes to Terms

Mytreatmate may modify these Terms at any time. Updates will be posted on this page.

11. Contact

Phone: +91-8618638100

Email: support@mytreatmate.com

Website: www.mytreatmate.com

My Treatmate Healthease Pvt Ltd
A-802 Mantri Tranquil, Apartments Gubbalala,
Subramanyapura, Bangalore South,
Bangalore - 560061